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Terms Conditions for Your tbajji Account

When you open your tbajji account you agree to our terms covering deposits via bKash, Nagad and Rocket, game access, withdrawals and account security.

Account use rulesPayment termsGame access policyWithdrawal verificationDispute resolution

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DEPOSIT TERMS

Funding Your Account with bKash, Nagad and Rocket

Deposits via bKash, Nagad and Rocket usually reach your tbajji wallet within seconds. You confirm the payment originates from an account or wallet registered in your own name. We do not accept third-party deposits; if the sender name does not match your registered account name we will return the funds and may suspend your account pending verification.

Accepted Payment Methods

We accept bKash, Nagad, Rocket, Upay and Bank Transfer for Bangladesh accounts. Each deposit must come from a payment source you own.

Deposit references

Minimum and maximum deposit amounts are shown on the cashier page and vary by payment method. You may set your own daily or weekly deposit limit from the account settings.

Failed or Reversed Deposits

If your deposit fails at the payment gateway your funds remain with your mobile wallet provider; contact them to resolve the issue.

Bonus and Promo Terms

Promotions attached to deposits carry their own terms including wagering requirements and game restrictions. You must meet those conditions before you can withdraw bonus-derived winnings.

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WITHDRAWAL POLICY

Requesting Payouts to Your Mobile Wallet

Withdrawals are processed back to the same bKash, Nagad or Rocket account you used to deposit. We verify your identity and payment details before releasing funds. First-time withdrawals require additional checks including mobile number confirmation and may take up to seventy-two hours; subsequent payouts from a verified account are faster.

Verification Requirements

We ask for proof of identity and proof of payment ownership before your first withdrawal. Upload a photo ID and a screenshot showing your mobile wallet account name.

Withdrawal Limits and Timing

Minimum and maximum withdrawal amounts are set per payment method and shown in the cashier. Most verified withdrawals are processed within twenty-four hours on business days.

Wagering Requirements

You must wager your deposit amount at least once before you can withdraw. This prevents payment-method abuse and money-laundering activity.

Cancelled or Declined Withdrawals

We may decline a withdrawal if your account fails verification, if you have an active bonus with unmet terms, or if we detect irregular play.

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What These Terms Cover

tbajji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you register and fund your account. They govern how you deposit through bKash, Nagad or Rocket, how we process your withdrawals, which games you can access and how we handle account disputes. We reserve the right to suspend or close accounts

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that breach these terms, including multiple-account abuse, payment fraud or attempts to manipulate game outcomes. Availability of services depends on your local law and eligible regions; we do not guarantee access where local regulation prohibits online gaming. You confirm you meet the legal age requirement in
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your jurisdiction before you register. We update these terms from time to time; continued use of your account after an update means you accept the revised terms. If you disagree with a change you may close your account and withdraw any balance subject to verification. All
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disputes are handled through our support channels listed on this page; we aim to resolve issues directly before escalation. Your deposits, game rounds and withdrawals are recorded in your account history; you can review them any time from the account dashboard. By funding your account you
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acknowledge you have read, understood and agreed to these terms in full.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PROHIBITED CONDUCT

What You Cannot Do on tbajji

We prohibit any activity that undermines fair play, exploits platform vulnerabilities or violates local law. This includes opening multiple accounts, using stolen payment details, colluding with other users, reverse-engineering game software or participating in fraud or money laundering. Breach of these rules results in immediate account closure, forfeiture of balances and reporting to relevant authorities where required by law.

Multiple Accounts and Identity Fraud

Creating more than one account or using false identity documents is prohibited. We track device fingerprints, IP addresses and payment details to detect duplicates.

Bonus Abuse and Arbitrage

Systematically exploiting promotions through opposite bets, low-risk strategies or coordinated play across accounts is prohibited.

Payment Fraud and Chargebacks

Using stolen or unauthorised payment methods, initiating chargebacks after successful deposits, or laundering funds through the platform is prohibited and may be reported to law enforcement.

Software and Automated Play

Bots, scripts, screen-scrapers or any automated software that interacts with our platform are prohibited.

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TERMS UPDATES

How We Update These Terms

We may revise these terms from time to time to reflect new features, regulatory changes or platform improvements. When we make material changes we will notify you by email or by an alert in your account dashboard. The updated terms take effect seven days after notification; continued use of your account after that date means you accept the new terms.

Notification of Changes

We will email you at your registered address when we update these terms. Check your inbox and spam folder.

Effective Date

The effective date of the current terms is shown at the top of this page. Any changes apply only to activity after the effective date; prior activity remains governed by…

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TERMS SUPPORT

Questions About These Terms

If anything in these terms is unclear or if you need help with account issues, verification or dispute resolution, reach our support team through live chat, email or phone. We walk you through the relevant clause and explain how it applies to your account. Our team is here to make sure you understand your rights and obligations under this agreement.

COMMITMENT

How We Uphold These Terms

We enforce these terms consistently across all accounts. Our support and compliance teams review flagged activity, investigate disputes and apply the policies outlined on this page. You can trust that the same rules apply to every user; we do not grant exceptions or special treatment. When issues arise we communicate clearly and give you the chance to respond before we take action.

Fair Enforcement

We apply these terms equally to all accounts. If we suspend or close your account you will receive an email explaining which clause was breached and what evidence we relied on. You may respond with your perspective within seven days and we will review your case.

Dispute Resolution Process

If you disagree with a decision contact support with your account details and a clear explanation of your position. We investigate internally first and aim to resolve most disputes within fourteen days. If we cannot reach agreement we will explain our final position and your options for further appeal.

Record Keeping

We retain records of your deposits, game rounds, withdrawals and support interactions for a minimum of five years to support dispute resolution and regulatory compliance. You can request a copy of your own data at any time by contacting support; we provide it within thirty days.

Regulatory Cooperation

Where local law requires we cooperate with regulators and law enforcement. We provide transaction records, account data and correspondence as requested by lawful authority. This cooperation is covered by our privacy policy; we do not disclose your information to third parties except where legally obligated.

GAME ACCESS

Playing Slots, Live Tables and Sports Betting

Your account gives you access to our slots, live casino tables and sportsbook where local law permits. Each game round or bet is final once confirmed; we cannot reverse completed rounds except in cases of proven technical fault. You agree to use the platform for entertainment only and not for any form of arbitrage, bonus abuse or collusion with other players.

Game Fairness and RNG

Slot and table game outcomes are determined by random number generators certified by the game providers. We do not control or predict results.

Sports Betting Settlement

Sports bets are settled according to official match results and our sportsbook rules.

Prohibited Play Patterns

We monitor for bonus abuse, opposite betting, low-margin arbitrage and collusion. Accounts flagged for these activities will be suspended and winnings voided.

Disconnection and Reconnection

If your connection drops during a live game round the round continues to its natural conclusion.

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LIABILITY LIMITS

Our Responsibility and Yours

We operate the platform, host the games and process your payments. You are responsible for your own play decisions, for securing your account and for ensuring your use complies with local law. We are not liable for losses resulting from your play choices, from unauthorised account access due to your own negligence, or from service interruptions caused by third-party infrastructure such as payment gateways or internet providers.

Service Availability

We aim to keep tbajji available around the clock but do not guarantee uninterrupted service. Scheduled maintenance, provider outages or technical issues may cause temporary downtime.

Game Provider Responsibility

Slots, live tables and sports betting are supplied by third-party providers. We host their content but do not control game outcomes or odds.

Your Own Play Decisions

You acknowledge that gaming carries risk and that losses are possible. We provide entertainment; you are responsible for your own play decisions and for setting limits that suit your budget.

Force Majeure

We are not liable for failures caused by events beyond our reasonable control including natural disasters, government action, war, internet infrastructure failure or cyber attacks.

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ACCOUNT RULES

Registration and Account Use

You may hold one account only. We verify your mobile number during registration and check your payment details when you withdraw. Multiple accounts created to claim duplicate offers or bypass limits will be closed and balances forfeited. You must provide accurate information; any false details may result in account suspension and withdrawal delays.

One Account Per Person

Each person may register one tbajji account. If we detect duplicate accounts linked by device, payment method or address we will close the extras and return…

Age and Legal Eligibility

You confirm you meet the legal age for online gaming in your jurisdiction. We may request ID verification before processing withdrawals.

Account Security

You are responsible for keeping your login credentials secure. We recommend enabling two-factor authentication and never sharing your password.

Accurate Information

Provide your real name, mobile number and payment details. Accounts with false information will be suspended until you verify your identity.

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Terms & Conditions FAQ

Below are the questions we hear most often about our terms. If yours is not listed reach our support team through live chat or email and we will walk you through the relevant clause and how it applies to your account.

No. Each person may hold one account only. Multiple accounts created to bypass limits or claim duplicate promotions will be closed and balances forfeited. We track device, payment method and IP address to detect duplicates.

We decline third-party deposits. The payment source must match your registered account name. If the names do not match we return the funds to the sender within two business days and may suspend your account pending verification.

A minimum turnover requirement prevents payment-method abuse and money laundering. You must wager your deposit at least once before you can withdraw. Bonus funds carry separate wagering requirements stated in the promotion terms.

First-time withdrawals require identity and payment proof and can take up to seventy-two hours. Once your account is verified subsequent payouts are processed within twenty-four hours on business days. Upload clear documents to speed the process.

Yes, as long as the payout has not yet been sent to your wallet. Go to your account history, find the pending withdrawal and select cancel. The funds return to your account balance immediately. Once sent to your wallet the transaction cannot be reversed.

Contact support immediately through live chat or phone so we can freeze your account and investigate. Change your password and enable two-factor authentication once access is restored. We review login records and transaction history to identify unauthorised activity.

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